Your information
Privacy Policy
Last reviewed September 23, 2026
This policy explains the information used when you contact Vallarta Roots or submit a reservation request through this website.
Information we collect
When you request a tour or airport transfer, Vallarta Roots collects the details needed to review the service: your name, email, phone number, requested date and time, group size, and any trip details or notes you provide. Airport requests may also include flight, destination, luggage, vehicle and return information.
How we use it
We use this information to review your request, confirm capacity and availability, communicate with you, prepare pricing and coordinate the requested service. A saved request reference is not a confirmed booking or proof of payment.
How information is shared
Information is shared only when reasonably necessary to operate the requested service, support the website or comply with applicable law. Vallarta Roots does not sell the personal information submitted through its reservation forms.
Payments
The current website does not collect card details. If an electronic payment option is introduced, payment details will be handled by the named payment provider under its own privacy and security terms; this policy will be updated before that flow is activated.
Retention and security
Reservation information is kept only for legitimate operational, recordkeeping and legal purposes. Reasonable safeguards are used, but no online system can promise absolute security.
Your choices and rights
You may ask about the personal information associated with your request or request a correction or deletion when applicable. Some records may need to be retained to meet legal or operational obligations.
Contact
For privacy questions or requests, email contact@vallartaroots.com or call +52 322 355 0877. Please include enough information to identify the reservation request involved.